EXCHANGE POLICY
Customers can request an exchange within 10 days from the date of delivery (excluding Karachi orders, which must be reported within the specified return/exchange timeline communicated at the time of delivery).
Exchange requests will only be accepted in the following cases:
Size-related issues (exchange will be provided for the next available size in the same style only).
Damaged or defective products received.
The product must be returned in its original condition, unused, unwashed, with all tags/labels attached, and accompanied by the original invoice. Products showing signs of use or damage due to improper care will not be eligible for exchange.
We do not offer cash refunds or exchanges for different styles. Exchange will only be processed for the same product/style, subject to availability.
Due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final product may slightly vary from what is seen on screen. Products cannot be exchanged due to minor color variations. We recommend customers carefully review the product details and description before confirming their order.
